In some countries, International mail items have been temporarily suspended due to the novel coronavirus pandemic. Please contact us before order.

FAQ’s

General

Will there be a restock if the item is sold out?

How do I confirm my orders?

How will my purchase be packed?

Payment

What are the payment methods available?

Can I change the payment method after placing an order?

Are overseas credit cards accepted?

Shipping

Can you ship overseas?

What are your shipping rates & Methods?

How long does delivery take?

How to track your order?

What is I need to change my order?

Will the value of the goods be shown on the package when shipping?

Do I need to pay any customs duty?

Return

What is your return policy?

How do I request a return?